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Returns & Exchanges

At VESSEL, we stand behind the quality of our premium sports gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We aim to ensure your equipment meets the highest standards of performance and style.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your gear in its original box with all tags attached and include the printed packing slip provided by the portal.

  • 3.
    Ship It Back

    Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of generating the label.

  • 4.
    Quality Inspection & Refund

    Once our warehouse receives and inspects your equipment, we will process your refund or ship your exchange item within 5-7 business days.