Returns & Exchanges
At VESSEL, we stand behind the quality of our premium sports gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We aim to ensure your equipment meets the highest standards of performance and style.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your gear in its original box with all tags attached and include the printed packing slip provided by the portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of generating the label.
- 4.Quality Inspection & Refund
Once our warehouse receives and inspects your equipment, we will process your refund or ship your exchange item within 5-7 business days.
